Refund policy

Return & Refund Policy

At CarmallSys, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to help with eligible returns and refunds.

Returns

You may request a return within 30 days after receiving your order.

To be eligible for a return:

  • Items must be unused and in their original condition.
  • Items must include original packaging.
  • Customers must contact us before sending any return.

Non-Returnable Items

Some items cannot be returned, including:

  • Used products
  • Items damaged due to improper use
  • Clearance or final sale items (if applicable)

Refunds

Once we receive and inspect your returned item, we will process your refund within 5โ€“7 business days.

Refunds will be issued to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email:
support@carmallsys.com